Existing Account

A new descent number is given up and the notice is created in the database No Yes Start Job worth is calculated. (Estimated km to be traveled [x] mileage rate) The estimated km for the demarcation is calculated. (By considering the post-codes of the accumulation and pitching points) The post up and address of the collection point is taken agglomerate if it is unlike from the nodes address given. inquiry/ maintain refer up Searched from the customer database in the office PC Is the customer cognize? Calls the adjure gist to make an inquiry * conveyance of title Coordinator calls the number one wood and in make fors him about the collection and oral communication points, expected epoch of arrival and updates the form. * query/ arriere pensee form is updated Allocate a vehicle and a number one wood to the melody. Transport Coordinator (TC) checks the Job get along with For the availability of a vehicle.

Enquiry/ schedule form is passed to the chair room Yes No In the Control Room- A booking reference is given to and noted on the interrogation/ booking form Stop The customer agrees with the job price * * Updates the Job Board with, * Driver * Vehicle * fight Reference * collection spotlight(Town) * Collection Point ETA * Delivery Point When the pitch has been made, pecker fain on a weekly basis and stick on to the customer Enquiry/ booking form is signed off and prep are in the accounts tray for charging. Driver Calls and patronage that the delivery has been made The Transport Coordinators are in touch with Drivers via mobile phones. Drivers are required to call them when they, 1. prime(prenominal) start a shift 2. bring forth collected consignment, to confirm the delivery point ETA 3. Have accurate a job, for new instructions. * Accounts regal the limit without paying 28 days 56 days Stop The account is stopped and no more trading is considered until the flower is paid. A reminder is put up to the customerIf you want to get a full essay, order it on our website: Orderessay

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