Coffee Beans

deep brown bean plant & tea Leaf coffee Bean & Tea Leaf Improves Retention Using Blanchards Situational leadership® II CUSTOMER FEATURE: Typically, an annual integ distinguishd growth rate of about 25% would be earn for celebration. But, when that type of rapid growth is coupled with extremely spicy employee and management overthrow, the festivities are short-lived. The Los Angeles-based Coffee Bean & Tea Leaf, one of the largest privately owned, familyrun coffee and tea companies, was facing this precise dilemma in 2001 when Michael Serchia, director of human resources for International Coffee & Tea, LLC, was invited to attend a briefing hosted by well-fixed skills trainer The Ken Blanchard Companies (Escondido, Calif.). We were expression for a training broadcast to help with our general manager retention, Serchia told CTDA. In 2001, our management turnover rate was 60% and our team member turnover rate was about 180%. It was really hitting us and we were looking for something that could help develop our general managers and our districtmanagers, but something that was simple. We didnt insufficiency a real complex program, he said. Serchia has been with the company for 6 years and has seen it grow from 34 stores with 950 employees to 158 stores with more than 3,000 employees.

After perceive to Scott Blanchard, vice president of Blanchards client delivery element and founder and CEO of Coaching.com, talk about Blanchards Situational Leadership® II approach to leadership at that briefing, Serchia shared what he had heard with his companys executive team. Shortly after, Coffee Bean & Tea Leaf began a intermingle training program for its district, regional and area training managers. The aspiration of the Situational Leadership® II program is to provide a tempered of tools for increasing the frequency and quality of conversations about performance and suppuration between managers and the people they work with so that competence is developed, payload is gained and talented individuals are... If you want to get a full essay, order it on our website: Orderessay

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