Setting: Valhalla, high school store run by trade students. Lady walks into store, she looks like shes in a hurry. I tell apart her as a teacher.
APPROACH
Employee: Hello! Welcome to Valhalla! How are you doing? Is thither anything in particular youre looking for? I am regenerate present if you need help with anything.
Customer: Hello, Im doing great! Yes, I am looking for a chip in for my friend.
DETERMINING NEEDS
Employee: Any special precedent? Birthday?
Customer: House warming actually, she just now bought her first home, I am on my lunch right now so I was just dropping in quickly to attend to if I can find a small gift to suit the occasion.
Employee: I know just the gift that would be perfect.
*Employee directs customer over to small set-up*
Set-up consists of a table with baskets on it. The 3 different baskets all have cloth drape into them. The cloaks of the breathes that fill each basket correspond with the color within so its easy to determine what colors the pillow matches with.
Customer: Wow
Customer looks at husband and says We have the couch covers in the car, the ones we just bought!
She hurries outside to retrieve them.
Employer holds up fabric and brings out 4 or 5 medium priced pillows that look as if they ordain match vigorous with the couch. The customer is undecided between 2 pillows
Employer: Which pillow do you think would go with the rest of the dramatics?
Customer: Now that you mention it I think that this one here would look good in my bedroom as well as the living room, I think that this one would be better. Thank you so much for your help! Ive decided essential this one right here.
Employee: Alright thats great, would you be interested...
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